Delivery Information

Shipping Costs and Delivery Times

Orders are shipped from our central warehouse for worldwide shipping in Germany by DHL or DHL Express.

Fees for packaging and shipping / delivery time:

Germany: €4,90 / 1-2 business days
Austria, Belgium, Netherlands: €7,90 / 2-3 business days
France, Italy: €9,90 / 3-4 business days
Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Greece, Hungary, Ireland, Lativia, Lithuania, Luxembourg, Malta, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Switzerland, United Kingdom: €14,90 / 3-6 business days
Japan, Singapore, South Korea, Malaysia: €34,90 / 3-6 business days
Australia, New Zeeland: €46,90 / 3-6 business days

Shipping to non-EU Countries

In the case of delivery to a non-EU country, additional customs duties, taxes and fees may apply. VAT is not applicable and must be paid upon import.

Shipping Worldwide

For delivery to a country not listed above, please contact our customer service (see below).

Terms of Delivery

The delivery is usually carried out by our logistics partner DHL. If you order before 10 am on workdays, we will ship your parcel on the same day provided the desired items are in stock.

Customer Service

If you have any questions about our shipping costs, please contact our customer service at service@timsmith.store or by phone at +49 911 59060124 (MON - FRI, 9 am - 1 pm and 2 pm - 5 pm CET).